Managed file transfer gartner 2015
Table of ContentsĢ Analysis.3 Market Forecast: Positive Outlook for CRM, Worldwide, Through Cool Vendors. Review "Predicts 2015: CRM Sales" and the Gartner Recommended Reading at the end of this document for additional perspective. Maintain some on-premises skills in-house to be prepared for hybrid CRM delivery models. Beware of expectations that everything will be in the cloud, and do not expect to source all applications that way.
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Leverage mobile, social media and technologies that facilitate enterprise collaboration internally and externally throughout your CRM products to increase sales, marketing and service opportunities. Organizations that believe that only a technology investment is needed to solve their problems are likely to fail. Ensure that CRM programs are business-driven.
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SaaS- or cloud-based deployments represent more than 40% of all CRM deployments, and they appear set to reach 50% during Recommendations Leverage the Gartner CRM Maturity Model framework to assess your organization's CRM maturity objectively and to form the basis for your CRM road map.
#Managed file transfer gartner 2015 software
Key Findings The CRM software market is projected to grow at a 14.7% compound annual growth rate (CAGR). Data and analytics tools that facilitate consistent, contextual interactions across all communications channels help provide market differentiation.
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Sullivan, Bern Elliot, Twiggy Lo, TJ Singh, Kensuke Kawabe, Chris Fletcher, Jenny Sussin, Penny Gillespie, Saul Judah, Olive Huang, David Kohler, Rob Dunie, Brian Manusama, Tad Travis, Jason Daigler Digital CRM technologies that drive growth and elevate the customer experience top the list of CEOs' investment priorities for the next five years. 1 G The Gartner CRM Vendor Guide, 2015 Published: 11 March 2015 Analyst(s): Jim Davies, Ed Thompson, Gareth Herschel, Michael Maoz, Robert P.